Delivery & Returns
All European orders are shipped via Bleckmann. We aim to have your order with you within 1-3 working days from the time you place your order for all European addresses and 2-4 working days for all international addresses.
You can return any item for a refund within 14 days of receiving your original order (except sale items). You can also exchange your item within 14 days. If the item is out of stock in the size or colour you have opted for, then a refund will be issued instead. Items must be unworn and unwashed. All goods will be inspected on return.
The goods are your responsibility until they reach our warehouse, so make sure it’s packed up properly and can’t get damaged on the way! We are not responsible for any items that are returned to us by mistake. If you receive an item that is not in perfect condition or is incorrect please contact our Customer Service Team immediately. We try hard to accept all returns and they don’t need to be in the original box or bag, as long as they're securely packed. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
All refunds may take up to 14 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this. Fill out your return form, make sure you fill everything in. Otherwise we will not be able to process your return! Enclose your return form with the item in the package. Returned items should include tags and any packaging. Take your parcel to your local post office and send the parcel to P.O Box 69355 1060 CK Amsterdam.
Returns are for your own cost.